I sent an email to dan@sprint.com, dan.hesse@sprint.com, and dan.r.hesse@sprint.com Did i forget one or any? LOL
The email was sent in response to the 4G data coverage for the St. Louis, Missouri area. When it launched they stopped at Wentzville, Missouri and forgot to run up highway 61 to Troy and run out Interstate 70 to Warrenton to complete the St. Louis market launch.
I explained that the store in Troy, Missouri along with Warrenton signed up many customers for the HTC EVO with the promise that 4G service would be here at launch date which has came and gone. This was also confirmed by many Sprint stores and reps to the east of there.
I placed many phone calls to Sprint tech support about this issue and if they could give me an ETA as to when 4G would be here since the launch date has came and gone and they left out the western side of the market, there reply is what are you talking about the St. Louis market is complete with 4G service.
I said in the email that I would like a rough ETA of when it is coming to the western side of the market or if they could please credit me the $10 a month extra data charge since right now my phone is NOT using anymore data since you are leaving this area 3G.
What do you guys think is there anyone here that works for Sprint engineering or have inside information as to this issue and a possible resolve?
The email was sent in response to the 4G data coverage for the St. Louis, Missouri area. When it launched they stopped at Wentzville, Missouri and forgot to run up highway 61 to Troy and run out Interstate 70 to Warrenton to complete the St. Louis market launch.
I explained that the store in Troy, Missouri along with Warrenton signed up many customers for the HTC EVO with the promise that 4G service would be here at launch date which has came and gone. This was also confirmed by many Sprint stores and reps to the east of there.
I placed many phone calls to Sprint tech support about this issue and if they could give me an ETA as to when 4G would be here since the launch date has came and gone and they left out the western side of the market, there reply is what are you talking about the St. Louis market is complete with 4G service.
I said in the email that I would like a rough ETA of when it is coming to the western side of the market or if they could please credit me the $10 a month extra data charge since right now my phone is NOT using anymore data since you are leaving this area 3G.
What do you guys think is there anyone here that works for Sprint engineering or have inside information as to this issue and a possible resolve?