I have three words for anyone considering Sprint's 'Cut Your Bill In Half' promotion.
DON'T DO IT!!!!
I have been with AT&T for 17 years. AT&T has always had great service. However, my bill just kept creeping higher and higher and higher. To me $130 a month for one line is a over the top expensive.
So I sent Sprint my bill and they said I could get unlimited everything for $39.50 per month. Sounded like a good deal. In fact it sounded too good to be true. So I did a lot of research before making the switch. But, Sprint was just dangling a carrot to trick me. The Devil in the details included that I had to either surrender my Samsung Galaxy S5 (in mint condition) or pay an extra $200. I opted to pay the extra $200.
But is when Sprint's games just began. First they said I owed Sprint $75. That was news to me because I've been with AT&T for 17 years. But then I realized it was related to a wireless dongle that I had paid $300 for and never missed a payment in 22 months until I lost the dongle. I called Sprint and told them I had lost the dongle. They acknowledged that the dongle had not been powered on in six months but they wanted the last two months payments. So I paid Sprint the stupid $75.
Then they said I HAD to buy a new phone from them to get the deal. I told them that payments that total $870 for a Galaxy Note Edge was ridiculous. So they sold me the phone for $430. So now I'm out over $500 but have the "promise" of lower bills.
I take my phone home and discover that I have zero bars. No 4g, no LTE, virtually nothing. When I called my number from my home phone it did not even ring. When I set up my phone, I had 6 apps that needed to get updated. It took Sprint's network 7 hours to update 6 apps. Before I even went to the Sprint store I looked up their coverage map and it showed my home (which is on the side of a mountain) to have fantastic 4G LTE coverage. Liar liar pants on fire.
So I took my phone back to Sprint less than 12 hours after spending over $500. I stand in line again and at this point I'm not out of over 6 hours of my life that I can never get back. They refund the cost of the phone.
But my nightmare does not end there. Then the jerks at Sprint bill me for $402 which is a $350 early termination fee plus other charges. I go back to the Sprint store, stand in line for another hour and they tell me the charge will be reversed after an hour. I later realized that that was just a ploy to get me to leave as they still have not reversed the $402 charge for 11 hours and no usage at all.
So I have advice to anyone considering Sprint's 'Cut Your Bill In Half'. DON'T DO IT.
Sprint is a terrible company with terrible coverage and terrible service.
DON'T DO IT!!!!
I have been with AT&T for 17 years. AT&T has always had great service. However, my bill just kept creeping higher and higher and higher. To me $130 a month for one line is a over the top expensive.
So I sent Sprint my bill and they said I could get unlimited everything for $39.50 per month. Sounded like a good deal. In fact it sounded too good to be true. So I did a lot of research before making the switch. But, Sprint was just dangling a carrot to trick me. The Devil in the details included that I had to either surrender my Samsung Galaxy S5 (in mint condition) or pay an extra $200. I opted to pay the extra $200.
But is when Sprint's games just began. First they said I owed Sprint $75. That was news to me because I've been with AT&T for 17 years. But then I realized it was related to a wireless dongle that I had paid $300 for and never missed a payment in 22 months until I lost the dongle. I called Sprint and told them I had lost the dongle. They acknowledged that the dongle had not been powered on in six months but they wanted the last two months payments. So I paid Sprint the stupid $75.
Then they said I HAD to buy a new phone from them to get the deal. I told them that payments that total $870 for a Galaxy Note Edge was ridiculous. So they sold me the phone for $430. So now I'm out over $500 but have the "promise" of lower bills.
I take my phone home and discover that I have zero bars. No 4g, no LTE, virtually nothing. When I called my number from my home phone it did not even ring. When I set up my phone, I had 6 apps that needed to get updated. It took Sprint's network 7 hours to update 6 apps. Before I even went to the Sprint store I looked up their coverage map and it showed my home (which is on the side of a mountain) to have fantastic 4G LTE coverage. Liar liar pants on fire.
So I took my phone back to Sprint less than 12 hours after spending over $500. I stand in line again and at this point I'm not out of over 6 hours of my life that I can never get back. They refund the cost of the phone.
But my nightmare does not end there. Then the jerks at Sprint bill me for $402 which is a $350 early termination fee plus other charges. I go back to the Sprint store, stand in line for another hour and they tell me the charge will be reversed after an hour. I later realized that that was just a ploy to get me to leave as they still have not reversed the $402 charge for 11 hours and no usage at all.
So I have advice to anyone considering Sprint's 'Cut Your Bill In Half'. DON'T DO IT.
Sprint is a terrible company with terrible coverage and terrible service.