Who should I be contacting/talking to if I believe I'm being given the run-around by StraightTalk over not being able to access Mobile Data with my current $55 Unlimited No Contract Card? I've been told they have really poor customer service.
Bought a Galaxy S-8 Plus, Unlocked, Certified Pre-Owned phone from RECELL through Amazon. Activated with a SIM Card (Android Version 9) bought from StraightTalk using their "Bring Your Own Phone" program, with an active $35 No Contract card. Used up my data on that card and had to wait for the $55 card to activate. Now I have no internet data. Called StraightTalk 3 times to get it straightened up. They keep saying my phone is configured correctly but nothing has changed. Some guy with a foreign accent gave me 3 things to try in order if their data configuration did not fix the problem. I did all 3 with no success.
Currently Data Roaming is on.
Mobile Networks>Network Mode is LTE/3G/2G (auto connect)
APN is ATT Nextgenphone, nxtgenphone
I haven't changed any settings. As far as I can tell mobile data should work.
Bought a Galaxy S-8 Plus, Unlocked, Certified Pre-Owned phone from RECELL through Amazon. Activated with a SIM Card (Android Version 9) bought from StraightTalk using their "Bring Your Own Phone" program, with an active $35 No Contract card. Used up my data on that card and had to wait for the $55 card to activate. Now I have no internet data. Called StraightTalk 3 times to get it straightened up. They keep saying my phone is configured correctly but nothing has changed. Some guy with a foreign accent gave me 3 things to try in order if their data configuration did not fix the problem. I did all 3 with no success.
Currently Data Roaming is on.
Mobile Networks>Network Mode is LTE/3G/2G (auto connect)
APN is ATT Nextgenphone, nxtgenphone
I haven't changed any settings. As far as I can tell mobile data should work.
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