Motorola Atrix Pre-Order

chiratsu

Member
Oct 10, 2009
23
3
0
Visit site
I am a AT&T iPhone Customer since 04/10 and according to my upgrade eligibility I am able to get an iPhone upgrade by 04/11.

And I was able to pre-order Atrix for $199

My question is, was this a mistake and will AT&T end up charging me full price or cancel my order.

Or will it ship?

Thanks for anyone that can clarify this for me.
 

Vic Nebulous

Well-known member
Feb 16, 2011
52
3
0
Visit site
I am a AT&T iPhone Customer since 04/10 and according to my upgrade eligibility I am able to get an iPhone upgrade by 04/11.

And I was able to pre-order Atrix for $199

My question is, was this a mistake and will AT&T end up charging me full price or cancel my order.

Or will it ship?

Thanks for anyone that can clarify this for me.

I am also due for an upgrade in April, and also pre-ordered on 2/14 at the $199 price. Received order confirmation e-mail, etc., and the online rep I texted with said that that was my price. Glitch in the system or not, they got me to re-up for two years before it was time, and they got me to fork over two bills, so they should be happy.

Let us know if you learn otherwise. I am planning to receive it here on Tuesday or Wednesday and will confirm.
 
  • Like
Reactions: chiratsu

urbannaja

Well-known member
Feb 15, 2011
56
4
0
Visit site
I wasn't eligible either. But when I submitted the order it said "online discount". When I asked an in-store rep about it, he said it was just that...an online discount, and had nothing to do with upgrade eligibility.
 

chiratsu

Member
Oct 10, 2009
23
3
0
Visit site
I am also due for an upgrade in April, and also pre-ordered on 2/14 at the $199 price. Received order confirmation e-mail, etc., and the online rep I texted with said that that was my price. Glitch in the system or not, they got me to re-up for two years before it was time, and they got me to fork over two bills, so they should be happy.

Let us know if you learn otherwise. I am planning to receive it here on Tuesday or Wednesday and will confirm.

Exact same thing happened to me, I jumped on it fast! I also received the order confirmation but I cannot locate the order just yet, are you able to do it?

If you hear anything please let me know as well!

I have an iPhone 4 32GB that I will gladly sell for the Atrix.
 

chiratsu

Member
Oct 10, 2009
23
3
0
Visit site
I wasn't eligible either. But when I submitted the order it said "online discount". When I asked an in-store rep about it, he said it was just that...an online discount, and had nothing to do with upgrade eligibility.

Mine was upgrade price $199 I did not get any online discount.
 

DFW

Member
Feb 16, 2011
5
0
0
Visit site
Mine was 149 but I had to pay an $18 fee and take another 2 yr contract.
I wish that the phone had everything the Droid X has plus the dual core benefit.
 

ggong5150

Well-known member
Feb 28, 2010
240
5
0
Visit site
I'm due for an upgrade on 6/25, and it allowed me to preorder at $199, but decided not to pull the trigger on it just yet. I bought the Inspire on release day off contract and gonna wait and play with an Atrix demo before I possibly buy.
 

chiratsu

Member
Oct 10, 2009
23
3
0
Visit site
I'm due for an upgrade on 6/25, and it allowed me to preorder at $199, but decided not to pull the trigger on it just yet. I bought the Inspire on release day off contract and gonna wait and play with an Atrix demo before I possibly buy.

I called in to ask the status of my order as it has been over 7 hours and the lady on the phone (611) said the order is under review and I will receive an email regarding the status soon. Here's to hoping they don't cancel it because its is upgrade way before its time :|
 

chiratsu

Member
Oct 10, 2009
23
3
0
Visit site
I don't think they will ship my order. One of the rep just said they will cancel it if you aren't eligible.

I am not sure why they even allowed the order to go through in first place. This is beyond lame. got excited for nothing.

Oh well, I will just buy it out right.

If anyone else gets it, more power to you!
 

tawfiqmp

Active member
Jan 14, 2011
43
0
0
Visit site
Don't listen to them. It will ship.

1) Don't call them about it.

2) Check your contract date now for the line you upgraded with the Atrix pre-order. It should have extended by now (if it hasn't, then give it some time)

3) It's technically a glitch that AT&T doesn't know about (and this is what I've gathered since the day pre-orders started until now) and it's pretty much a golden deal.

4) I also believe it's a pre-order glitch because you cannot get any other phone that's already been released at a subsidized upgrade price so I think once the pre-orders are gone and the phone actually comes out, the system will be back to normal charging you $400 for a extended 2 year or $500 for off contract.

Again, don't call AT&T about it. I've already gotten my email that it'll ship on or before March 6th. Everything is looking good.

Just don't listen to AT&T when they say they'll cancel or add another line or anything like that, they're just bull****ting.
 

dLo GSR

Well-known member
Feb 1, 2011
95
14
0
Visit site
i wish i had your guys' luck; my upgrade is on 3/10 and it has been showing as $399 off-contract as the only price since day one :(
 

chiratsu

Member
Oct 10, 2009
23
3
0
Visit site
Don't listen to them. It will ship.

1) Don't call them about it.

2) Check your contract date now for the line you upgraded with the Atrix pre-order. It should have extended by now (if it hasn't, then give it some time)

3) It's technically a glitch that AT&T doesn't know about (and this is what I've gathered since the day pre-orders started until now) and it's pretty much a golden deal.

4) I also believe it's a pre-order glitch because you cannot get any other phone that's already been released at a subsidized upgrade price so I think once the pre-orders are gone and the phone actually comes out, the system will be back to normal charging you $400 for a extended 2 year or $500 for off contract.

Again, don't call AT&T about it. I've already gotten my email that it'll ship on or before March 6th. Everything is looking good.

Just don't listen to AT&T when they say they'll cancel or add another line or anything like that, they're just bull****ting.

Been over 24 still nothing on Order Status Page.