I keep pressing the speaker grill thinking its the power button.
I find that I have to make sure I swipe exactly the same as when I enrolled. So pay attention to how you place and move your finger on the reader when enrolling so you can repeat it. When I first enrolled, I lifted my finger at the end. None of my swipes worked, so I re-enrolled and watched what I did with my finger. Now it works second time regularly.
I can't even enroll, nothing is registering.
You need to confirm that you are actually swiping on the fingerprint sensor. Not the camera, not the LCD display, not the speaker. Don't mean to insult you here.
You should be swiping the black pad near the top, rear of the phone.
Press down lightly. If it still doesn't recognize the swipe when the enrollment screen is actually looking for a swipe, then you probably need to head back to AT&T.
You have multiple choices for locking the phone and even with the fingerprint scanner you have to setup a redundant numerical password.
Pulled the battery and now its working like a charm, not sure what the hell was wrong with it.
Dang it, well that's pointless then :-( I thought the fingerprint scanner would suffice.
I'm kinda surprised how well the finger swipe works. For a moment, i thought it was a gimmick and no security feature. I had my wife try to unlock and it denied her print. Im loving this feature for sure. Good job Moto...
The finger scanner thing irritates me. Can I disable it? Cant figure that out
Of course you can disable. It's disabled by default when you buy the phone But what's the issue you are having?
Ive set up the scanner but I dont like having to hit the butto and then scan. I have the scanner active and want to disable it but cant figure it out
If you want any security at all, it will work this way. Pattern or PIN requires the button press to wake the device. In fact, I think any Android device will still force you to press the button, then slide the unlock bar across the display.
If you want no security, then go back into the security settings and select "none" for the security choice. It's under Location & Security---Change Screen Lock.
But personally, I find it's easier to use the fingerprint sensor than any of the alternatives including the no-security option.
Anyone able to use the any of the apps that let you unlock the phone with the volume rocker...and then be able to use the fingerprint scanner after.
because having to push down on the fingerprint scanner to unlock the phone before swyping fingerprint is a little akward
Working great, but can't figure out how to unlock the phone using swipe without having to press power