it would be best if we use these forums for constructive work and helping each other in the community. Don't you agree?
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There is no need to be belligerent or even hateful. I'm not trying to f)(*()*k over anyone or anything.
If you read your first post again, these sentiments are nowhere to be found. Nobody here promised anything, or is associated with Samsung... but we would be happy to help if problems are described in a non-confrontational manner. People DO simply come in here to complain, even when they do not have the phone... and your first post looked EXACTLY like one of those. aka a troll. Some of us are reflexive when confronted with trolls... which you are now shown not to be!
Moving on...
In what way does kies not work? I admit to not using kies after seeing it once... not sure what the point is except as a front end to other ways to do things. If it is not connecting to your computer properly, this is usually the Samsung USB driver issue, or you are connecting to a front USB port. The phones seem pretty finicky about a "real" USB port, meaning a rear port that is physically a part of the computer motherboard. I have experienced this myself.
If you use Outlook as your mail client, that is fine. But what is your EMAIL? You can use Outlook to pop/imap to gmail, and that is the configuration I would recommend- IMAP to a gmail account. Any android phone will simply be easier to use if you drink the koolaid and use gmail as your primary email address, whether you use Outlook as your client is irrelevant to that. Outlook using IMAP to gmail seems like the best fit for your computer client and phone.
The GPS is bad on an unreasonably large number of Galaxy S phones. No argument. There are some "fixes" to help improve it, but unless you need this very badly, I would wait on the update. My tin foil hat tells me the delay in 2.2 is by ATT (not Samsung) and is precisely because it did not resolve the GPS issue, or the resolution to the GPS issue is different from 2.1 to 2.2. If it turns out to be a hardware issue, well, that is where we can start getting truly upset. ATT will swap your phone out if you go through the hassle with them on a non-functional GPS (some work great, some work sort-of, some don't work). Some people have swapped several to get one that works. Mine works sort of; better with the Jupiter 6 "fixes" or the JM9 fixes.
Mail history- This I would recommend using the gmail FLAGS to solve. For example, if you hit the ARCHIVE button while in gmail on your phone, it will hide that email (unless you go looking for it) on your phone, but they are still there. If you have in the past used POP or non-gmail, this will take some time to learn before it is second nature. There are many types of flags besides Archive, I used that as the example since the button looks at you when you open an email on your phone (gmail).
And here too IMAP I think will be a positive change for you, since "what you see is what you get" with IMAP, regardless of what device you are using to access your email. This is how I set the wife up.
ALL that said, and even with ALL that was said above by the BB haters... messaging is the strong suit of the BlackBerry. It still does it better than Android or the iPhone. It is the "everything else" that the BB sucks at. But if all you need is messaging, the BB is difficult to argue against.
Good luck and sorry we got off on the wrong foot!