I tried to update my Captivate to official 2.2. I did everything right as far as downloading downloading Kies mini, putting in debugging mode, etc. I got hung up on the Odin downloading "Do not remove from target!!!" screen and left it there overnight.
I got up and checked again and noticed that windows had some updates for me to download so I figured maybe those were drivers that I needed to complete that step of the update process and downloaded them. I continued to try and let it download for about 15 minutes but had to leave so I disconnected.
I came back home to try again and now I've noticed that the phone automatically powers up when I plug it into the charger - it never did this before. I cannot get it to return to the Odin downloading screen anymore while in debugging mode and holding the up/down volume keys and plugging in in to USB.
I was on the phone with ATT for nearly two hours and didn't get anywhere. We even did a hard reset back to factory and I still get the "USB device not recognized" pop up when I plug the phone into the computer. When I click on the USB dialog box and click "Unknown device" for the USB port I have the phone plugged into, it says that no drivers for the device are installed. I was told to contact Samsung but I want to see if I can get some advice here first since Samsung is closed on Sundays. Any help and guidance is appreciated.
I got up and checked again and noticed that windows had some updates for me to download so I figured maybe those were drivers that I needed to complete that step of the update process and downloaded them. I continued to try and let it download for about 15 minutes but had to leave so I disconnected.
I came back home to try again and now I've noticed that the phone automatically powers up when I plug it into the charger - it never did this before. I cannot get it to return to the Odin downloading screen anymore while in debugging mode and holding the up/down volume keys and plugging in in to USB.
I was on the phone with ATT for nearly two hours and didn't get anywhere. We even did a hard reset back to factory and I still get the "USB device not recognized" pop up when I plug the phone into the computer. When I click on the USB dialog box and click "Unknown device" for the USB port I have the phone plugged into, it says that no drivers for the device are installed. I was told to contact Samsung but I want to see if I can get some advice here first since Samsung is closed on Sundays. Any help and guidance is appreciated.
Last edited: