1. ipaulr's Avatar
    When I first got my note 2, Android file transfer worked. I'm on a mac book pro and was able to transfer files to the SD card. But now Android file transfer does not work. It says that it cannot connect when I plug my note 2 in. Kies works just fine but Android file transfer does not. So I know it's not a connection problem.

    My work around is to take the micro SD card out and put it into my Mac using the adapter it came with. I don't like this solution as I might damage that little card.

    Anyone else having this problem?

    Spoke with Samsung technical support just now. Fixed the problem by using the Tools menu of Kies to redownload drivers on my Mac. Now Android file transfer works. Phew!
    11-18-2012 08:48 PM
  2. Cmatt1971's Avatar
    I had the same issue with the S3 and my MacBook Air, I uninstalled Kies and reinstalled Android File Transfer and finally got it working again. I have also read about others having the same issue.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    Gonzalo Quintas likes this.
    11-18-2012 09:20 PM
  3. ipaulr's Avatar
    I had the same issue with the S3 and my MacBook Air, I uninstalled Kies and reinstalled Android File Transfer and finally got it working again. I have also read about others having the same issue.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    Thanks! I just tried this. Uninstalled keys on my Mac. Also uninstalled Android file transfer. Restarted my phone. Restarted my Mac. Reinstalled Android file transfer. Connected. Android file transfer still says it can't connect. Darn.
    11-18-2012 11:36 PM
  4. Nazzi Muhammad's Avatar
    Thanks! I just tried this. Uninstalled keys on my Mac. Also uninstalled Android file transfer. Restarted my phone. Restarted my Mac. Reinstalled Android file transfer. Connected. Android file transfer still says it can't connect. Darn.
    Try airdroid
    https://play.google.com/store/apps/d....sand.airdroid
    11-19-2012 11:21 PM
  5. ipaulr's Avatar
    What a great recommendation! Thank you!!
    11-20-2012 12:24 AM
  6. Lee8G's Avatar
    Try airdroid
    https://play.google.com/store/apps/d....sand.airdroid


    What a great recommendation! Thank you!!
    Totally...... Fantastic app.
    AllyJo123 likes this.
    11-24-2012 06:19 AM
  7. ipaulr's Avatar
    Spoke with Samsung technical support just now. Fixed the problem by using the Tools menu of Kies to redownload drivers on my Mac. Now Android file transfer works. Phew!


    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    11-24-2012 04:14 PM
  8. aburman1's Avatar
    You need to uninstall Kies using the Kies uninstaller that is part of the DMG. Then Android File Transfer works with the phone in The MTP mode. It works. Apparently Kies and Android File Transfer can't coexist. Need to make sure you use the Kies uninstaller.
    Alex
    JeromeJ and ipaulr like this.
    11-24-2012 05:56 PM
  9. Cmatt1971's Avatar
    You need to uninstall Kies using the Kies uninstaller that is part of the DMG. Then Android File Transfer works with the phone in The MTP mode. It works. Apparently Kies and Android File Transfer can't coexist. Need to make sure you use the Kies uninstaller.
    Alex
    That is what I did to resolve issue for me.

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    11-24-2012 09:05 PM
  10. ipaulr's Avatar
    I didn't have to remove Kies. They are coexisting just fine on my note 2.

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    11-24-2012 09:23 PM
  11. Robin S's Avatar
    Thank God. lol I almost threw my Android over the Golden Gate Bridge. NO JOKE
    01-20-2013 09:03 PM
  12. N8shon's Avatar
    Ok I just went through this too. Thanks to the good advice here, I uninstalled Kies (Mac desktop version) using the 'uninstall" on the DMG, and uninstalled AFT, restarted my comp, then installed AFT again, and I'm in business. I am still able to use Kies Air as well, although I really don't like the interface.
    01-29-2013 09:11 PM
  13. TheOtherBill's Avatar
    I had seen AirDroid and was going to install it until I looked at the permissions it requires. It can take pictures and videos without permission; read, send, and modify both SMS and MMS messages; and read and modify your contacts.
    01-29-2013 10:49 PM
  14. sunmi250's Avatar
    Hi all,

    I'm having problems with Android File Transfer too. It was working just great...until I accidentally yanked the USB cord out of the port right in the middle of a transfer. Since then I get the error message "Could not connect to device. Try reconnecting or restarting your device." I did both of those things, tried Kies, and tried Air Droid. None of them work!! Any suggestions?
    02-11-2013 03:15 AM
  15. Marlen Cardenas's Avatar
    Okay so I uninstalled Kies, but I don't know how to uninstall AFT I've been looking but where and how do I do it? D: I'm new to Mac
    04-05-2013 10:45 PM
  16. Gonzalo Quintas's Avatar
    THANKS A LOT!!
    It worked with my iMac Mountain Lion & Galaxy Note 10.1
    04-21-2013 06:35 PM
  17. rubyjay's Avatar
    I had the same issues on Galaxy S3 with it not connecting to the Android File Transfer. It kept telling me to reconnect my device. Tried Air Droid but the transfer time is too slow. Uninstalled that and Android File Transfer from my MacBook Pro and installed Kies, seems to be working fine now. Much faster transfer when plugged into computer so happy with that.
    04-27-2013 07:08 PM
  18. monicacasu's Avatar
    happy to read this helpful SOLUTION!!!
    05-05-2013 06:25 PM
  19. Mia Ilic's Avatar
    possible solution to your issue!!
    miastechblog | Technology among other things.
    05-22-2013 03:55 PM
  20. JeromeJ's Avatar
    Guys I've been having problems with this for the longest time, I followed this simple post and all my problems are gone! Don't worry about downloading other apps if your AFT doesn't work, simply do a spotlight search on your mac for kiesdmg installer and click uninstall. Trust me this works like a charm.

    You need to uninstall Kies using the Kies uninstaller that is part of the DMG. Then Android File Transfer works with the phone in The MTP mode. It works. Apparently Kies and Android File Transfer can't coexist. Need to make sure you use the Kies uninstaller.
    Alex
    10-10-2013 07:08 PM
  21. T Viswanathan's Avatar
    I was keenly going through the posts since I was also facing a problem in accessing my mobile files from Galaxy Note2 through my Macair(my first purchase of an apple product). It was disgusting since the same used to be a cake walk on other window based laptops.
    After lot of research on web and installing / uninstalling Kies & Android file transfer few times, finally Kies started working. If you are interested in accessing your documents also apart from media files, my suggestion is to go for Kies. Install Kies on your mac from samsung site. Connect your galaxy via USB cable to Mac. Swipe from the top and select the MTP mode in mobile. After few seconds your storage will be shown in Mac display. On the left side, Music, Videos, Photoes... etc are shown. On the right side if you click on the storage symbol at the end of the bar of your device, it will show all folders and files including media files contained in all your storage including external storage. From my experience, "Android file transfer " application is working only in the camera mode, and not in MTP mode and therefore you can access only photoes and no other document files from the mobile device.
    11-09-2013 12:46 PM
  22. jaxta88's Avatar
    hi guys,
    can any one tell me how to uninstall android file transfer from my mac book im struggling with how to do it probably easy but i cant grasp it HELP lol cheers.
    11-30-2013 04:10 AM
  23. steev89's Avatar
    Im not sure if it will fix your problem but I was having the same issue after I updated to windows 8.1. The comluter would recognize it but mtp wasnt working. What worked for me was goind to settings>developer options and turning on usb debugging after that it worked fine again. Not sure if it will work on the mac but its worth a shot I suppose.

    Sent from my SAMSUNG-SGH-I317 using AC Forums mobile app
    11-30-2013 09:59 AM

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