I just received my NOTE 2 this week. I thought my GS2 was an awesome phone but the NOTE 2 puts it to shame! This is an awesome phone. I'm short, 4' 11" and I have no problems holding the phone. I am a little more cautious using it one handed. It fits in my pockets with no problems. Speed is amazing. I love being able to see the text without having to bring the phone closer or constantly zoom in and out. The features are outstanding. I love being able to jot down a quick note with the S-Pen.
Ref AT&T - been with them a long, long time. most times I have no problems but occasionaly I go through a month or so of really HATING them and threatening to switch. Most of those times I was on an i-phone and was constantly dropping calls, loosing signal, etc... when I switched to the GS2 I did not have that problem. Last week in the store and this week when I called to activate my new phone I did experience problems. This week, the agent transfered my phone number to my new phone but neglected to transfer my data. I did not realize it until the next day when i left the house and turned wi-fi off. Come to find out she changed my plan to a pay as you go data usage. Uggggg. When I called ATT back the gentleman was great, outstanding, wonderful customer service. He had me fixed up in no time. First night customer wait time was about 7-10 minutes before I was able to speak with a rep. Second night customer wait time was about 2 minutes if that to speak to a rep.
Ref ATT stores - HATE THEM!!! Do not recommend purchasing anything through their stores. I bought my partner a note 2 the week before (yes I had phone envy) and we went to the store. After waiting in the store for 30 minutes that had only 1 bench for customers to wait at, we were assisted by the next representative. He was more interested in socializing with his co-workers and making sure they knew the score to the football game. The phone was not in stock and had to be ordered. Rep recommended delivery to the store (don't do it!!!). We received email phone was in so went to pick up. Again, a 20 minute wait. During this time we overheard a rep bull'sing a customer about accessories for their phone wich we knew were lies. Then he spent another 10-15 minutes socializing with the customers while other customers were waiting to be helped. Later, same rep was trying to convince a young woman that the iphone was the best phone (each should make their own mind up; not be persuaded by an ifanboy). The rep that assisted us this time was very nice. However, he said our phone was not there. We showed him the email with the tracking number... no phone. We waited 20 mintues and more to be told nope, sorry no phone. Ugggg, as we were leaving we received a note from ATT saying the phone was in. We left and decided to come back later. Third attempt we finally got the phone. So when I ordered my note 2 I had it delivered to house, recieved it in less than a week and activated over phone.