1. thetonytheman's Avatar
    Hi, I just got this samsung galaxy note 2 since yesterday, before I had a htc desire hd for 2 years. I downloaded a couple of things from the play store, but suddenly it stopped working? Everytime I try to open the store, or upload something it only shows the grey loading screen... then just closes, it stops... I never experienced anything like that on my old phone, well it stopped working a couple of times, but only once. Now i can't access the play store anymore!! Does anyone have the same problem, maybe even a solution? I already tried uninstalling the updates, but it had no effect... I appreciate any help! Thanks
    12-28-2012 05:55 AM
  2. Paul627g's Avatar
    Try rebooting the phone...

    Also if you have the option on Google Play Store app in Settings/Apps to clear data/cache then try that.
    12-28-2012 05:57 AM
  3. thetonytheman's Avatar
    Already rebooted twice... also already cleared the cache and data, that worked... but when I downloaded a new app..... same thing.... btw I tried it again just now, now clearing cache and data does nothing..
    12-28-2012 06:03 AM
  4. Paul627g's Avatar
    Seeing how your device is what a day or two old... A factory reset might be in order to resolve this issue unless anyone else has an ideas....
    12-28-2012 06:09 AM
  5. thetonytheman's Avatar
    Okay I understand.... but there must be a solution for it right? I also wonder if I am the only one with this problem? Its strange... I will wait one day before i reset it to see if someone knows more about this problem, thanks for your help and quick reply!!
    12-28-2012 06:17 AM
  6. Paul627g's Avatar
    Yes I would hope there is some solution but aside from a reboot and clear cache/data on Play Store app I really can't think of much more you can do. It sounds like a app permissions error or something weird that happened.

    Gremlins.. that's what it is....

    Good luck friend.
    12-28-2012 06:23 AM
  7. Cmatt1971's Avatar
    Try removing Google account and adding it back, I had download issues when I got my N2 and had to do that.

    Sent from my SAMSUNG-SGH-I317 running CleanROM 3.5 w/MultiView and Perseus Alpha29
    12-28-2012 06:44 AM
  8. thetonytheman's Avatar
    Uhm how do I delete that account from outside the store?
    12-28-2012 07:20 AM
  9. Cmatt1971's Avatar
    Settings - Accounts - Google - then click on the account tied to playstore(if you have more than one) - select remove account.

    Sent from my SAMSUNG-SGH-I317 running CleanROM 3.5 w/MultiView and Perseus Alpha29
    12-28-2012 07:57 AM
  10. thetonytheman's Avatar
    Well I deleted both the accounts... stil doesnt help thanks for all help! It sucks though, I will try contacting samsung I guess. Edit: I just reset my phone, I was afraid I would loose quite a lot of files but it wasn't that bad.. it fixes the problem, hope it won't come back!!
    12-28-2012 08:15 AM
  11. Cmatt1971's Avatar
    Glad you got it working, I know how frustrating it can be.

    Sent from my SAMSUNG-SGH-I317 running CleanROM 3.5 w/MultiView and Perseus Alpha29
    12-28-2012 08:46 AM
  12. thetonytheman's Avatar
    Yeah thanks! I think the problem was that it was trying to download 130 apps at the same time! Because I had them on my previous phone. I saw it when I opened the store and quickly canceled it at least, I hope that it was the problem! Anyways thanks again for your help!
    12-28-2012 11:01 AM
  13. beinghonie's Avatar
    I am having the same peoblem.Can anyone help me in resolving this.play store ia not working...rest everything working fine.
    Uzma Aafreen likes this.
    04-04-2013 04:20 PM
  14. Uzma Aafreen's Avatar
    Hi ... i am using samsung galaxy note 2 since 6 months now... and since 2 months my play store was not working ... i got this solution just now ... go to settings-app manager- and when u press the key on the right side reset apps comes ... reset it and try your play store ....hopefully it works again
    04-10-2013 07:41 PM
  15. vania786's Avatar
    I hava a note 2 and my problem is that I cant use my play store anymore
    And it is also hanging
    05-16-2013 02:42 PM
  16. Prakash Rajendran's Avatar
    i had da same problem for months... but i tried clearing all the preferences in app manager.. tat worked!! now play store works loike charm in my note 2..
    Settings>App Manager>Options>Remove Preferences (n tats all).. gud luck..
    06-01-2013 04:08 AM

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