1. dlcpa's Avatar
    I'm having problems. Called ATT after hours tech support and first level was useless. What was happening was that I'd get WiFi and then 15 seconds later it would shut off and lose the connection. Each time I had to put my hex pw in. Ronni a tech support specialist, level 2 I guess, had me go to the drop down menu, shut WiFi off and then hit it again to turn it on. I could swear I had done that in addition to turning off the phone but this time it worked and so far it's ok for about 10 minutes

    This happened following a barage of adware junk that I was receiving, plus new icon popping up on the main menu and in the drop down menu I was getting ads for virus software...the same thing that was probably causing the trouble. If that has anything to do with the WiFi problem I don't know.

    Finanlly, the top status bar, top 1/3 inch, when you pull up the drop down screen, is highlighted green from side to side.

    All of this began after I downloaded Adobe Flash player. I thought I got rid of it through the Google store but it still seems to be installed. Any ideas?

    Update: Lost WiFi again and again. Why is this going on.

    I seem to have Adobe Flash Player installed and i thought I removed it and I have another app loaded with that samr Adobe F in the red box and after it it has an Fl. Now idea what that is. HELP
    03-16-2013 08:15 AM
  2. dlcpa's Avatar
    Just upgraded to 4.1.2 ( I was on 4.1.1) and so far WiFi is holding. I'll keep you posted
    03-16-2013 09:37 AM
  3. jdub1981's Avatar
    Are you using att smart wifi? If so turn it off and disable it.

    Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
    03-17-2013 09:17 PM

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