Intermittment Volume Levels

[DAS]

I need your help!

Has anyone noticed an issue, or better yet, found a fix with the volume levels going up or down intermittmently? It seem to have started doing this on my device about 2 or 3 weeks ago?

It doesn't appear to be isolated to a particular app because I've experienced it while viewing Youtube videos, listening to podcast via Google Music, or talking on the phone while connected to the bluetooth in my car.

I wish I could trace it back to the installation of a certain app, but I haven't had any success. Any help or suggestions would be appreciated. Thanks!

 

[DAS]

UPDATE:

I spoke with Samsung tech support and was told that the problem I'm having is caused by connecting external accessories to the Note.

I must admit that I had not considered this possibility so I will try it out for a few days and see what happens. According to the Tech, when you connect external accessories, the Note may take a few moments to recognize the accessory, but when it does, it will automatically drop the volume. I will need to raise the volume at that point and I should be good.

By the way, if you have registered your device and have not tried Samsung's tech support (via chat), it is pretty amazing. My experience today was very good. I will contact them again when, or if, I have another concern with the Note.