beandoc
Active member
I stopped by the Best Buy by my house yesterday and when ahead and pre-ordered mine as well. I guess they just rolled out a new software update or new software and none of the people working had any idea what they were doing.
Instead of ending up getting a gift card, even though the piece of paper they gave me says I should have I got a receipt and a hand written note from one of the front end leaders basically saying they couldn't figure out how to get my $50 on a gift card. She said that they would take care of anything and just refund the money if I needed to cancel the pre-order.
I'm going to be pissed if they end up giving me any problems at all.
This is 100% consistent with my situation, and they did say they would just refund the money if I didn't get the phone from them. I ashed them a lot of questions, and they were consistent in saying I could just get the $50 back easily.