1. Samsung2user's Avatar
    Hi All,

    I am currently having difficulty with not having enough storage space available on my Samasung Galaxy II device. In the storage folder the details are as follows:

    Device memory
    Total space: 1.97 GB
    Applications: 463 MB
    Available: 269 MB

    USB Storage:
    Total space: 11.50 GB
    Applications: 196MB
    etc.
    Available: 9.72 GB

    -First solution (suggested by a vodafone rep) was to delete all unnecessary apps. I deleted most of them, but it didn't make much difference.
    -Second solution was to transfer my apps to SD card. I had done this previously with a few of my apps. I tried to do this again, but now when I tap transfer to SD card it says "Unable to move app. Not enough storage space" or the 'move to SD card' is greyed out and not an option to select even though this app was downloaded by me.
    -Third solution was to delete all of my apps so that I then had enough space for download of a single app 'App2SD'. Downloaded successfully. It informs me that there are 3 apps available to move to SD card. Try to move them to SD card and it but says that there is not enough storage space.
    -Fourth solution was to move all music, videos, pictures etc. to SD card. I did this and there is now less space available on the the SD card, but it made no difference to the internal storage space.

    Is there anything else I can do? I was told that I could root my phone, wipe it and install a new ROM, but as it is a Vodafone phone and this will get rid of all Vodafone branding that I would then nullify the warranty. Thanks in advance.
    07-28-2013 10:44 PM
  2. Golfdriver97's Avatar
    Hi All,

    I am currently having difficulty with not having enough storage space available on my Samasung Galaxy II device. In the storage folder the details are as follows:

    Device memory
    Total space: 1.97 GB
    Applications: 463 MB
    Available: 269 MB

    USB Storage:
    Total space: 11.50 GB
    Applications: 196MB
    etc.
    Available: 9.72 GB

    -First solution (suggested by a vodafone rep) was to delete all unnecessary apps. I deleted most of them, but it didn't make much difference.
    -Second solution was to transfer my apps to SD card. I had done this previously with a few of my apps. I tried to do this again, but now when I tap transfer to SD card it says "Unable to move app. Not enough storage space" or the 'move to SD card' is greyed out and not an option to select even though this app was downloaded by me.
    -Third solution was to delete all of my apps so that I then had enough space for download of a single app 'App2SD'. Downloaded successfully. It informs me that there are 3 apps available to move to SD card. Try to move them to SD card and it but says that there is not enough storage space.
    -Fourth solution was to move all music, videos, pictures etc. to SD card. I did this and there is now less space available on the the SD card, but it made no difference to the internal storage space.

    Is there anything else I can do? I was told that I could root my phone, wipe it and install a new ROM, but as it is a Vodafone phone and this will get rid of all Vodafone branding that I would then nullify the warranty. Thanks in advance.
    Welcome to the forums!
    You can try clearing the cache in recovery. Here is how: http://forums.androidcentral.com/sam...2-s3-tab2.html
    You can try doing a factory reset if the cache clear doesn't work. You will have to reinstall all apps, but your other files should be fine.
    Laura Knotek likes this.
    07-28-2013 10:52 PM
  3. Stu40's Avatar
    You can free up heaps of storage space by deleting all the log files in the device memory. Just dial *#9900# on the phone and select option 2 “Delete dumpstate/logcat” in the prompted menu. It's not necessary to root your phone either. I restored 1.4G of space on my Samsung Galaxy S2 doing this.
    10-08-2013 06:58 AM
  4. paulinsofia's Avatar
    I've been hunting everywhere trying to delete pre installed apps in an attempt to resolve this exact query. This simple tip *#9900# and option 2, released 1.2gb instantly. Thankyou
    10-31-2013 01:32 AM
  5. Ashley Goodwins's Avatar
    You can free up heaps of storage space by deleting all the log files in the device memory. Just dial *#9900# on the phone and select option 2 “Delete dumpstate/logcat” in the prompted menu. It's not necessary to root your phone either. I restored 1.4G of space on my Samsung Galaxy S2 doing this.
    I Tried this, but I keep getting an error for incorrect code. Any ideas? Thanks
    11-08-2013 11:27 AM
  6. RichNB's Avatar
    does deleting log files affect any functions ?
    12-02-2013 11:28 AM
  7. RichNB's Avatar
    Does this effect any functions and what are the logfiles for ?
    12-02-2013 11:54 AM
  8. Maya2's Avatar
    I dialed *#9900# on my Galaxy Note2 and selected option 2 Delete dumpstate/logcat in the prompted menu. But nothing happened. I am quiet frustrated as I also have the message Storage Space running out! I could not use my phone for the last 4 weeks as I cannot open my contacts. Samsung advised to reset the phone. Will I not lose my contacts etc. if I do so? Anybody who can help me???
    Ory Browne likes this.
    12-03-2013 07:32 PM
  9. Ory Browne's Avatar
    Thank you. this is perfect.
    04-04-2014 09:23 PM
  10. LISACHERIE's Avatar
    *#9900# Worked for me on AT&T Samsung Galaxy S II Skyrocket! Thank You!
    04-21-2014 07:20 PM
  11. planetamol's Avatar
    i HAVE been searching for a solution to free-up system memory. This forum has helped me now. Thanx a lot Sir!
    04-27-2014 01:00 AM
  12. Andrea Reardon's Avatar
    Thanxs very much worked the first time xx
    08-05-2014 07:37 AM
  13. Piyush Kathuria's Avatar
    Thank you. this is perfect.
    10-31-2014 03:07 AM
  14. dennisg51's Avatar
    Having suffered this Samsung Galaxy GTI9100 - 'lack of memory', I was a little reluctant to rush into dialling *#9900#.

    I went to samsung.com.au - and searched - ZERO info about memory loss on their website SO I opened a chat with Customer Service.
    BINGO - the answer was to call *#9900# and take the second listed option " Delete dumpstate/logcat" DO NOT TAKE ANY OTHER OPTION - then scroll down and EXIT. If you have a Samsung Account it may not sync, I had to remove my account, then re-create it - then it sync'd immediately.

    NOW extra advice from Samsung was to then - Turn off phone - take out battery for at least 20 seconds - re-instal battery and start phone Now when you go to Settings/Storage, your 1.97 gb of memory should be substantially free'd up (mine went from 635 mb free to 1.21gb

    NOTE: Samsung advice was to only do this call when once again you get a lack of memory space message. Reason being that all these files that get deleted are used to help make your phone usage a little faster fro browsing and like functions.

    The Samsung Support officer said the reason they kept the call *#9900# as private is because it is a very powerful tool and could stuff up your whole phone if you took the wrong action.... I still said to him why can't Samsung just hang out a thread on their website saying "lack of available memory on your phone - Call Us for Help, we can easily fix it!"

    Anyway I hope the explanation above is of good advice/support for like users, Cheers Dennis
    12-13-2014 07:58 PM
  15. magdub33's Avatar
    great. *#9900# worked perfect. i had wasted many many hours in searching, rooting and deleting apps. This is the best and easy option.. Great Guyz who have posted this and thanks for the help.

    i would also appreciate if someone can post how to install apps on external SD rather than device memory and move the apps to SD from device memory
    12-23-2014 04:42 AM
  16. Andrew Clarke2's Avatar
    I dialed the number to free up storage space by deleting log files, but before I could reach the menu, I was given an error message: "Connection problem or invalid MMI code". I have a Nexus 4.
    12-28-2014 08:57 PM
  17. Cornelia18's Avatar
    Can this work with samung galaxy grand duos?
    06-17-2015 03:14 PM
  18. Max Alexandrovich's Avatar
    A lot of thanks!!! Your advice helped me!!!
    I restored 1.1 GB
    03-26-2016 06:32 AM
  19. SharonArky's Avatar
    I tried the *#9900# on my Samsung Epic 4G but didn't get the choices that you stated. My choices all start with "copy" and say they will be saved in the phone memory!! What do I do next?
    04-10-2016 05:02 PM
  20. paomiao's Avatar
    To free up storage space on your Samasung Galaxy II device, android data cleaner program can help us all useless junk files from Android device. So more free space will be saved on your Android device.
    07-21-2016 02:03 AM
  21. dirtybird1's Avatar
    Didn't work for my US cellular galaxy S4. When dialed *#9900# I got a message that I dialed a non-working number. Any help?
    08-05-2016 04:39 PM
  22. Jason Sudbury's Avatar
    You can free up heaps of storage space by deleting all the log files in the device memory. Just dial *#9900# on the phone and select option 2 “Delete dumpstate/logcat” in the prompted menu. It's not necessary to root your phone either. I restored 1.4G of space on my Samsung Galaxy S2 doing this.
    This does not work on Verizon USA phones.
    11-20-2016 05:13 PM

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