1. SamsungNote1's Avatar

    Yesterday my battery died while playing a podcast (common occurrence around here).

    After I connected the phone to a wall charger (not computer) the phone restarted as if it was a complete factory reset.

    ALL of my apps disappeared, ALL settings were gone, it was as if someone had replaced my phone with a new one (except dirty like my old one).

    The SD card saved my pictures so it was not like a total loss.

    Gmail saved all of my contacts. The Fun Store logged most of my apps so at least I can download each one (one at a time).

    The questions are:

    Is there any way to reset my phone back to my previous settings?

    How could this have happened???


    04-09-2014 11:08 AM
  2. mlb225's Avatar
    Just wondering if you found a resolution to this? I had this happen to me last night - no contacts, no apps, no photos!
    03-12-2015 07:53 AM

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