Originally Posted by
L0n3N1nja I'm not entirely sure how smart switch handles a back up but if the individual files are available to you on the back up on the PC you should at least be able to recover photos and some other files by copying to the SD Card.
Personally I'm unaware of a way to move an entire smart switch back up to an SD card or restore it to the phone at that point.
I guess what information is most important to you? Do you need everything that was backed up?
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L0n3N1nja, I can see the actual folder where Smart Switch saved the backup. For every backup that Smart Switch does, it creates a directory/folder that's named as a combination of a year-mm-dd-time format.
The files are in there. According to the tech at the Samsung store, if I copy that folder and put it on an SD card, he said he could restore it.
The reason I'm asking if this can be done in this forum is because the tech also said that if I installed the Smart Switch app on my phone, the Smart Switch app on my PC would connect to it. He was wrong. The PC app still thinks my device is unsupported. So I don't have full faith in the tech being correct about these technical issues. Hence, I'm asking the question here in this forum.