Call back and talk to someone else. This often works with large bureaucracies.
I would imagine they will stop charging the fee with subscriptions soon. They already do up here in Canada....I got my 16GB a month ago and didn't pay a cent, aside from renewing my 3 year contract.
On the phone now with a CLM supervisor and he's saying there's absolutely no way he can adjust the price. Would those of you who were able to negotiate a lower price mind sharing the support number you called (assuming it wasn't 611)? Maybe I'm just not talking to the right department...
Glad to hear you finally got a deal. And yes, we DID call 611 but you have to speak with Customer Service, NOT Sales or Upgrades. Amazing they sent you to customer retention especially with so many other carriers offering the GS3.. Am assuming your unlimited data and other plan elements were grandfathered over instantly too, which is the beauty of going direct to AT&T. There's no guarantees unlimited data etc will get grandfathered when buying from third parties and certainly NOT instantly.
Should've just went to Wal-mart, 149 all day long. Been that way since July.
I picked mine up at best buy Friday. Total spent$236 included the phone camo otterbox and taxes. Now waiting for Price to go lower somewhere over the next 30 days so I can get more Money back with the Best Buy 30 day price match. Oh and I also managed to get my activation fee waived as well.
My Best Buy will price match an item if it is SOLD and Fulfilled from Amazon directly. I live in Texas where Amazon started charging sales tax earlier this year and I will admit I shop at Best Buy more now.AmazonWireless has it for $139 (AT&T). You're probably not likely to find it for much cheaper than that...
She asked me what I was comfortable with paying?!? I told her the truth nothing... Well after a few minutes on hold. She said that I will get my new s3 for $0 and no upgrade fee! All I had to do was choose white or blue. (I chose blue).