1. Fionna Pie's Avatar
    I haven't had this phone nearly a year yet. I charge the phone overnight on a regular basis. When I woke up the other morning, my phone would not get past the Samsung screen. I tried holding home, power and volume up and cleared the phone, but it still would not get past the Samsung screen. Yesterday, it started turning itself on at random, still never getting past the Samsung screen. Now it will not turn on at all. I got a new battery and charged it in my sister's phone, then switched it. Still nothing. What should I try next? Also, the phone has never been rooted and was backed up on a regular basis.
    06-13-2013 09:39 AM
  2. RayMabry's Avatar
    I would take it down to the AT&T store if I were in that situation. There may not be much you can do on your own.

    Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
    06-13-2013 06:59 PM
  3. Ruby Palacious's Avatar
    wow my phone is doing the same thing and i just got it last month
    06-17-2013 06:39 AM
  4. Rmont44's Avatar
    Just bought this phone less than a month ago and I am on my way to return it. I hadn't heard of this problem until just now. It doesn't happen all the time, just about once a week or so. I have to remove and replace the battery before I can get it to fire back up. If it happens with the replacement, I'll go back to Motorola!
    07-11-2013 04:07 PM

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