For some reason it tells me there are no softwares updates (my os is 4.1.1) and im aware kit kat was released for my phone. I bought it unlocked when I was studying in the US, now Im in Argentina using it with another phone company sim card, could this be the cause why it wont upgrade? I dont think so but I have no clue then, it still connects to at&t server to check for software updates. Thanks in advance for any help you can provide!