1. rennyj's Avatar
    When I do a back up using Kies 3 I get a red circle with an X in it on two icons in the procedure. One is Email , one is Settings and I get a blue circle with an explanation mark in it on the Preferences icon.
    01-05-2015 03:02 PM
  2. Rukbat's Avatar
    Try the earlier version of Kies. The one on the left at Kies | Samsung UK
    01-05-2015 04:04 PM
  3. rennyj's Avatar
    That version of Kies does not support my Galaxy 3 firmware version 4.4.2. Any other ideas?
    01-05-2015 06:40 PM

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