1. clonus13's Avatar
    My phone has a habit (about once every two weeks, at least that I've noticed) to restart itself, even in the middle of using an app. Not all the time, but a couple times (including just now), when it does this, it deletes all my saved wifi networks.

    So I am just wondering:

    - Do smart phones normally do this on their own? Did something automatically update that required a full restart of my phone?

    - and -

    - Why did my phone delete my wifi networks?

    Thanks!
    04-26-2016 06:26 PM
  2. sydneycooper1979's Avatar
    No a phone restarting like that is not normal. You may need to do a factory data reset. This could help with the restarting and the deleting of wifi networks.
    04-26-2016 09:34 PM

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