1. roblox84's Avatar
    My HTC one broke and I heard that people with a faulty phone called ATT and had them replace it without going through the HTC warranty. Am I able to do this if i'm on the GO Phone plan?
    11-25-2013 10:14 PM
  2. dragonsamus's Avatar
    How did it break? If it's a defect then you can warranty exchange it out. If you dropped it and the screen cracked then you would have to go through insurance.

    Sent from my SM-N900T using AC Forums mobile app
    11-25-2013 10:18 PM
  3. roblox84's Avatar
    The motherboard went out. I was very happy with this phone but now I'm not so sure, this sort of thing shouldn't happen in a phone less than a year old.
    11-25-2013 10:26 PM

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