1. arsenicann's Avatar
    my friends and family has been telling me that they cant leave me a voice message.
    ive been noticing this for a while now.
    i tried holding 1 to see if i could set it up from there and then it says
    "we need more info to direct your call to the right mail box"
    i put in my number, says "sorry could not find a mailbox for that number"
    went to my settings > calls > voicemails
    says my voicemail service = my carrier
    voice mail number = 18162250010
    i try to dial my own phone number into my phone, it just gives me the busy signal.

    i have no idea what i did and what to do to fix this.
    any ideas?
    12-12-2012 10:18 PM
  2. piizzadude's Avatar
    call ATT they can reset it for you
    12-13-2012 12:06 AM
  3. MobileMadness002's Avatar
    Sounds like the vm may actually be removed from the profile. Or set as expired or canceled. As mentioned, I call the carrier and have make sure the mailbox is created on the server.

    Sent from my SGH-I747M using Tapatalk 2
    12-13-2012 07:27 AM

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