Yeah, I'm finding out some things that piss me off. This is a powerful phone but not bein able to delete pre-installed apps, no html email, no way to customize home screen to show recent emails, sms, calendar events, and missed calls, the maze of commands to get to things, I don't know. I want to love this phone but the learning curve is tremendous. Coming from blackberry, which is easy and intuitive for general use to this behemoth is daunting. I knew the battery was an issue but didnt understand until I looked at running apps, its like windows 7, a bunch of **** boots up and you have to get a 3rd party app to kill most of it. I still like it but this is going to take some work