Hey look: engadget is reporting about the g2x quad band 3G issue

[coolVariable]

we're hearing (and have found in testing) that the G2x may not actually be a quad-band HSPA+ handset, and we're having trouble getting an unlocked version to connect to AT&T's 3G network.

Fact enough?
=> FALSE advertising by T-Mobile.

 

[rickhamilton620]

Fact enough?
=> FALSE advertising by T-Mobile.

Damn...that sucks. Did they actually advertise that capability though. I don't remember seeing it.

In any case, If I was on T-Mobile, I couldn't get this phone knowing that if the merger goes through it'll pretty much be a brick as far as cellular data is concerned.

 

[Kevin OQuinn]

Fact enough?
=> FALSE advertising by T-Mobile.

No. they are still testing and waiting on official word from LG or T-Mobile.

You handily left that part out of your excerpt.

Sent from my HTC Glacier using Tapatalk

 

[Jerry Hildenbrand]

No. they are still testing and waiting on official word from LG or T-Mobile.

You handily left that part out of your excerpt.

Sent from my HTC Glacier using Tapatalk

I already have official word from T-Mobile. The G2X is not designed or guaranteed to work on any other network, as stated on the product page.

 

[going_home]

I know I'm having reception issues with mine.
Will only go 2G or 4G, never seen a 3G icon.
Also its always on UMTS even when the 4G icon is displayed.
I've had it since the 20th and nothings changed, even when
I did a new sim card like tech support suggested.
Guess its going back soon, maybe try an exchange and see if that
fixes it. If not bring that one back too for a refund and wait for the
Sensation.

Oh, and,


in before the lock//


heheh

 

[anon(5324511)]

I already have official word from T-Mobile. The G2X is not designed or guaranteed to work on any other network, as stated on the product page.

LOL!

 

[going_home]

G2X = No 3G AT&T Bands

http://www.tmonews.com/2011/04/t-mobile-says-g2x-does-not-have-quadband-hspa-disappoints

The T-Mobile G2x fact sheet, attached http://stadium.weblogsinc.com/engadget/files/T-Mobile_G2x_with_Google_FactSheet_FINAL.pdf , contains accurate information. The T-Mobile website is incorrect and we’re working to correct it. The G2x supports 850/900/1800/1900 MHz for 2G/GPRS only, and supports 3G/4G UMTS/HSPA+ bands I and IV. The G2x does not support AT&T’s 3G bands. This banding is hardware based.

 

[Droid800]

Fact enough?
=> FALSE advertising by T-Mobile.

And? Even if they were (which they weren't, because they never claimed it would work on AT&T's 3G network) you're still within the 14 day return period. If you don't like it, return it. Otherwise, quit complaining.

 

[dagaetch]

seriously...unless you have some piece of advertising that specifically says "able to work on AT&T 3g bands" just let it be. there's plenty of worse stuff that these companies get away with, see todays supreme court ruling for an example.

 

[Kevin OQuinn]

http://www.tmonews.com/2011/04/t-mobile-says-g2x-does-not-have-quadband-hspa-disappoints

Yep I saw that too. Still scratching my head at the FCC filing, though. Pretty sure that says that the hardware supports ATT 3G bands. Oh well. Won't matter for a long while, anyway.

 

[Droid800]

Yep I saw that too. Still scratching my head at the FCC filing, though. Pretty sure that says that the hardware supports ATT 3G bands. Oh well. Won't matter for a long while, anyway.

It probably does, but its probably locked down by way of software. (sort of like how RIM uses a pentaband radio but locks it in different configurations for different carriers)

 

[coolVariable]

Oh well. Won't matter for a long while, anyway.

I guess it won't matter ... unless you are a t-mobile customer who would get free roaming on att's 3g network. last i checked att's coverage was significantly wider.

And? Even if they were (which they weren't, because they never claimed it would work on AT&T's 3G network) ...

Nope. Was false advertising: They claimed on their website that it supported UMTS: 850/1900.

 

[Droid800]

Nope. Was false advertising: They claimed on their website that it supported UMTS: 850/1900.

You don't understand what constitutes false advertising. T-mobile never said it would work on AT&T's network. They never claimed ANYTHING having to do with those frequencies. You assumed that because the phone supports them (which it does) that it would work on AT&T. It was YOUR mistake. (Verizon also offers phones that work on GSM, and no one would actually think they could use it on AT&T or T-mobile)

As I said earlier; you were within the 14 days when T-mobile gave their statement. If you didn't return it, you have no right whatsoever to claim false advertising.

 

[Kevin OQuinn]

I guess it won't matter ... unless you are a t-mobile customer who would get free roaming on att's 3g network. last i checked att's coverage was significantly wider.



Nope. Was false advertising: They claimed on their website that it supported UMTS: 850/1900.

If AT&T coverage is that much better for someone then why wouldn't they just switch to AT&T? If you need to rely on roaming for good signal and coverage then maybe that particular carrier isn't for you.

I'm not saying I go to any remote areas where only one carrier has coverage, but I've yet to go somewhere where I have no T-Mobile signal at all. Yeah I drop down to Edge, but that's not a big deal.

What I think they did with this phone is make it so that they can issue a software update to make those frequencies usable if/when the buyout happens.

And no it's not false advertising. They never said it will work on those frequencies, only that the phone supports them, which it does. I would say it's shady advertising at best.

 

[Panick]

Did they ever say that the phone supports those frequencies or did people just assume? After all the LG Optimus 2X is a quad band phone and the G2X is essentially the same device with stock Android in place of the LG UI. But did T-mo have LG make a special version of the phone without the unnecessary radios or did T-Mo just lock out the radios that it didn't need? The latter seems more likely, IMO. It sounds like someone at T-Mo just did a cut and paste on the Optimus' spec sheet in the first round of G2X marketing.

 

[Kevin OQuinn]

Pretty sure it passed the FCC with support for those frequencies. T-Mobile probably just locked out those frequencies.

 

[ether813]

At the end of day, anyone that is not happy with the phone should just return it. I still think that it is currently the best Android device available right now.

 

[CaMelGuY1337]

Did they ever say that the phone supports those frequencies or did people just assume? After all the LG Optimus 2X is a quad band phone and the G2X is essentially the same device with stock Android in place of the LG UI. But did T-mo have LG make a special version of the phone without the unnecessary radios or did T-Mo just lock out the radios that it didn't need? The latter seems more likely, IMO. It sounds like someone at T-Mo just did a cut and paste on the Optimus' spec sheet in the first round of G2X marketing.

I was actually looking to switch to this phone because how awesome it is. If you look at the back of the box though, it shows that it supports all 4 different bands. Sadly though...it does not. So unless they did just lock them and a simple software update can unlock them, this device will not receive a cellular signal after the merger. :-(

Sent from my PC36100 using Tapatalk

 

[Kevin OQuinn]

I was actually looking to switch to this phone because how awesome it is. If you look at the back of the box though, it shows that it supports all 4 different bands. Sadly though...it does not. So unless they did just lock them and a simple software update can unlock them, this device will not receive a cellular signal after the merger. :-(

Sent from my PC36100 using Tapatalk

I have faith that they will get unlocked if/when the buyout happens.

That's still years away, though.

Sent from my LG-P999 using Tapatalk

 

[CaMelGuY1337]

I have faith that they will get unlocked if/when the buyout happens.

That's still years away, though.

Sent from my LG-P999 using Tapatalk

If that's the case, then as soon as I can convince Sprint that I need to be let out of contract because of all this mess....the G2X will be sitting in my pocket. Unless something brilliant drops on TMO before that.

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