1. alexbr91's Avatar
    Hey guys I have an issue with my phone. Its now running ICS. The problem is that when I try to restart or turn off my phone it gets stuck on the "goodbye!" screen. Its not a major flaw but its just annoying and I want to fix it! any suggestions!
    06-24-2012 02:12 PM
  2. Dark_Knight2's Avatar
    Hey guys I have an issue with my phone. Its now running ICS. The problem is that when I try to restart or turn off my phone it gets stuck on the "goodbye!" screen. Its not a major flaw but its just annoying and I want to fix it! any suggestions!
    Try doing a full data wipe. If it still does it then just get a replacement.

    Sent From A Rotary Phone
    06-24-2012 03:09 PM
  3. alexbr91's Avatar
    I always dread doing a factory reset but I tried doing it but it wont let me click the "delete all". bummer I guess im calling tmobile for a replacement
    06-24-2012 04:16 PM
  4. Sicily1918's Avatar
    Try this:

    First, pull out the SD card, then try and format the USB storage, then follow my instructions in this thread (should be the third message)

    http://forums.androidcentral.com/t-mobile-galaxy-s-ii/181031-how-do-factory-reset-ics.html#post1871655

    That should get you to a good spot.
    06-25-2012 12:20 AM
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