1. joebobbill's Avatar
    I'm posting this because I've been reading post here for several months and found them very helpful. Maybe my recap will be useful to someone.

    I've had my Galaxy SII since the last week of February (45 days or so). Prior to that, I had been using the $99 Straight-talk feature phone (3 or 4 years). In both cases, I've had the $30/month plan.

    I'm an old 'palm pilot' guy. I still use a palm devise (Zire). I've been hoping to move on, but must admit I"m still using it. I've got a couple of android programs that are supposed to do what the Palm does for me, but problems getting the phone service where I want it have delayed the migration.

    Setting up the right phone service, at the right price, has been a project. First, I bought the phone for $330 at Walmart. $30 was for 1 month at T mobile. T-mobile refused to accept the 'card', and told me to take it back to Walmart. I have not figured out how this would work.

    My time with the phone for the first month was wasted getting the phone number changed. In the end, the number got moved 1 day after Straight-talk refilled. I was down another $30.

    So what, I had my new phone and my old number. I then started trying to get VOIP to work. After about 2 weeks of trying and spending $10 on Skype and $5 on Vonage, I think I have it working, but neither is acceptable. Vonage doesn't work reliably. I never know if it will work. Skype always works, but my voice doesn't seem to get through very well. Audio to me is fine. It seems to be my voice quality that is lost (outbound). Today was the last straw. I called my wife while she was at work. I could hear her fine, but she kept shouting 'I can't hear you!', 'can you speak louder'. It was insane. This never happened when using the SII's built in cell phone.

    Working with Skype was discouraging. I have never had an account with a company that worked so hard at being impossible to reach. In the end, I figured out what I needed, but I am convinced that if a 'real' issue came up regarding billing, this lack of communication would be a major problem. The funniest thing I ran into was a Skype support web page that said 'Let's get started, tell us about yourself'. So you fill out this questionnaire. When you are done, there is no 'continue' button. It is just a dead end. Maybe I'm stupid and couldn't read the page...

    Anyway, at this point, I'm working up the energy to move to the $45/month StraightTalk plan. The VOIP just isn't working.
    04-10-2013 11:15 PM
  2. Kevin OQuinn's Avatar
    I'm posting this because I've been reading post here for several months and found them very helpful. Maybe my recap will be useful to someone.

    I've had my Galaxy SII since the last week of February (45 days or so). Prior to that, I had been using the $99 Straight-talk feature phone (3 or 4 years). In both cases, I've had the $30/month plan.

    I'm an old 'palm pilot' guy. I still use a palm devise (Zire). I've been hoping to move on, but must admit I"m still using it. I've got a couple of android programs that are supposed to do what the Palm does for me, but problems getting the phone service where I want it have delayed the migration.

    Setting up the right phone service, at the right price, has been a project. First, I bought the phone for $330 at Walmart. $30 was for 1 month at T mobile. T-mobile refused to accept the 'card', and told me to take it back to Walmart. I have not figured out how this would work.

    My time with the phone for the first month was wasted getting the phone number changed. In the end, the number got moved 1 day after Straight-talk refilled. I was down another $30.

    So what, I had my new phone and my old number. I then started trying to get VOIP to work. After about 2 weeks of trying and spending $10 on Skype and $5 on Vonage, I think I have it working, but neither is acceptable. Vonage doesn't work reliably. I never know if it will work. Skype always works, but my voice doesn't seem to get through very well. Audio to me is fine. It seems to be my voice quality that is lost (outbound). Today was the last straw. I called my wife while she was at work. I could hear her fine, but she kept shouting 'I can't hear you!', 'can you speak louder'. It was insane. This never happened when using the SII's built in cell phone.

    Working with Skype was discouraging. I have never had an account with a company that worked so hard at being impossible to reach. In the end, I figured out what I needed, but I am convinced that if a 'real' issue came up regarding billing, this lack of communication would be a major problem. The funniest thing I ran into was a Skype support web page that said 'Let's get started, tell us about yourself'. So you fill out this questionnaire. When you are done, there is no 'continue' button. It is just a dead end. Maybe I'm stupid and couldn't read the page...

    Anyway, at this point, I'm working up the energy to move to the $45/month StraightTalk plan. The VOIP just isn't working.
    So the problem is getting VOIP working properly? The issue is that VOIP uses far more bandwidth than making a voice call through the standard cellular network. Maybe you're in an area that doesn't have sufficient coverage.

    Also, Skype is kinda known for being hit or miss. I've had three hour calls that were perfect, and other calls where I needed to call back every ten minutes because the audio got all garbled or one of us just stopped being able to hear the other.
    04-11-2013 04:26 PM
  3. O13's Avatar
    If you bought it from Walmart it sounds like you might be on family mobile which is not really T-Mobile they just run off T-Mobile. As far as Wi-Fi calling dat is for T-Mobile sim cards only. If you want VoIP I suggest groove IP app from the play store it's free but it will give you a different number an will link to your gmail

    Sent from my SGH-T989 using Android Central Forums
    04-11-2013 07:35 PM
  4. joebobbill's Avatar
    Kevin,

    >So the problem is getting VOIP working properly?

    I don't think so. I've had it work perfectly when on a wifi network. I need it to work when there is no wifi, though. It isn't a big issue, just part of the journey.
    04-11-2013 11:31 PM
  5. joebobbill's Avatar
    O13,

    >If you bought it from Walmart it sounds like you might be on family mobile
    >which is not really T-Mobile they just run off T-Mobile.

    Is this something I can tell from the settings? The sim card was punched out of a plastic card that said 'TMobile'
    04-11-2013 11:36 PM

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