1. Gary Medley's Avatar
    I have the dreaded "process com.google.process.gapps" error on my Samsung Galaxy 2s. All the suggested fixes do not work. However, I am unable to try one fix:

    3. go to Settings -> Application manager -> press the Menu button -> select 'Reset app preferences' When I get to the " Application manager -> press the Menu button" step and press Menu, I only get an option to Sort the apps, no option to Reset app preferences.

    Any ideas? Is that option somewhere else on the phone. I have Android 4.0.4. Samsung model number SGH-T989.

    01-03-2014 07:10 PM
  2. HNNNNNGHHH's Avatar
    The only possible fix is basically a factory reset. An update might help remove that particular FC but since it's been WAY too long since I've used TouchWiz on ICS, I'm not really sure where such an option might be.

    Anyways, can you tell me where you found those fixes? You might've just missed a crucial step.
    01-06-2014 08:47 PM

Similar Threads

  1. S4: Adding contacts to 'Device' instead of 'Google' account
    By Shiraz R in forum Samsung Galaxy S4 Active
    Replies: 2
    Last Post: 01-06-2014, 04:11 PM
  2. Need help moving music to external sd on ZTE Supreme
    By Vicki Liz in forum General Help and How To
    Replies: 4
    Last Post: 01-04-2014, 06:37 PM
  3. tab 3 8" screen replacement help
    By pjoseph in forum Samsung Galaxy Tab 3
    Replies: 2
    Last Post: 01-03-2014, 09:38 PM
  4. Screen Help
    By rmar89 in forum Samsung Galaxy S3
    Replies: 2
    Last Post: 01-03-2014, 07:16 PM
  5. Galaxy tablet help needed
    By Nancy Burrington in forum Misc. Android Tablets
    Replies: 1
    Last Post: 01-03-2014, 05:50 PM