1. Winterfang's Avatar
    the internet is insufferably slow. The facebook app won't even open so it's obviously a big problem, maybe there's some weird option I forgot to access or something as it should use T-mobile's bands.
    11-17-2012 10:12 PM
  2. piizzadude's Avatar
    Do you or did you change any of the APN's?

    https://support.solavei.com/docs/DOC-1428
    11-17-2012 10:20 PM
  3. Winterfang's Avatar
    That sounds highly complicated but will give it a try.
    11-17-2012 10:30 PM
  4. Winterfang's Avatar
    I tried to do it but where it says " send a picture to yourself". I tried to sent the picture but it has a loading circle, normal text keep sending normaly so the data is the problem.
    11-17-2012 11:06 PM
  5. piizzadude's Avatar
    Well your device is not on their approved list, but the bands for a t-mo phone are right. Talk to their customer service
    11-17-2012 11:15 PM
  6. Winterfang's Avatar
    But is the T-mobile branded GS3, I'll talk to them thanks a lot.

    Edit: The fact that I could add a new APN means the phone is unlocked? because I got an update and it came from T-mobile.
    11-17-2012 11:23 PM
  7. skymobileweb's Avatar
    I have the same phone, the SGH-T999, T-mobile branded. It worked fine for a month but I ran into problems with the seller on eBay (doesn't appear that it is a truly unlocked phone, they are also not the authorized user so T-mobile can't send them the "SIM Subsidiary unlock code"; I'm working with T-mobile now, faxed them my receipt and they said they would send the unlock code within 10-14 days).

    When it was working this phone screamed on the network! I'm in the process of switching over from Sprint (was never able to get 4G at home with Sprint; I get 4G in the garage with Solavei) and really want to get this phone working again.
    12-05-2012 06:57 PM
  8. xKrNMBoYx's Avatar
    From what I know it's not a fully unlocked phone unless you purchase from a authorized seller. You need to talk with T-Mobile to get it unlocked. Usually users actually in a contract with T-Mobile can ask for the Unlock Code if they stay in good standing with the carrier.
    12-06-2012 09:20 PM

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