1. Pj Gutierrez's Avatar
    So I'm all the way up to date with all my apps/software to this date, and I wanted to use Hangouts as my main messaging app. Well, I tried that and it worked fine, but whenever I would send bigger messages my girlfriend wouldn't get them (Iphone 5, if that's relevant) and I checked to make sure everything was connected. It does this whether or not I'm on mobile data or wifi, it is really annoying too. I have delivery receipts on, and it only gives me a check mark for some of the messages, but rarely the bigger ones. I have no idea why this is happening but it sucks. Please help, thanks.
    01-22-2014 12:18 AM
  2. Gekko's Avatar
    3 parts -

    1. make sure that you have turned off iMessage on your old iPhone.
    2. delete your old phone number and delete/unregister all old iPhone(s) from your Apple ID web profile at supportprofile.apple.c0m.
    3. make sure iPhone-using friends App Settings are set correctly. By default, sending as SMS is not selected in IOS 7. To enable this go into settings>messages>send as SMS. This will send messages as regular SMS messages when imessage isn't available.
    01-22-2014 10:31 AM

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