1. jgreeson25's Avatar
    On my plan I have 2 gb of mobile hotspot data available. I am able to tether my data to my iPad via the "bluetooth tethering" option but not "mobile hotspot". When I go to connect my laptop or tablet when the mobile hotspot is active the devices just simply won't connect. Any advice as to why this is happening?
    07-09-2013 06:37 PM
  2. hodan's Avatar
    Turn off bluetooth on your iPad then try the regular wifi connection. Other than that, there's no reason it won't work. You will have to enter a password to connect, as well.
    07-14-2013 09:35 PM
  3. deekim's Avatar
    If you have a "limit" of 2gb and you have reached your limit, it wont allow you to connect the device to the hotspot.

    UNLESS

    You get the plan that I have which is a limit of "2gb" but once you reach that limit, you are slowed/throttled.

    There is a limited plan and a unlimited plan.

    I currently have a 8.5gb of data and hotspot, once I reach that limit im slowed/throttled.

    I use it for online gaming.
    09-05-2013 01:37 PM
  4. April920's Avatar
    I had that same problem, I called T mobile spoke with Tech support and Advanced Tech support, no one was able to help me. I decided to take matters in my own hands.. Go to setting > More > Mobile network sharing > Mobile hotspot settings > tap the 3 dots on the top right > Advance > Lan settings > Reset to default settings. You will be able to use hotspot again.
    09-28-2013 01:05 AM

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