1. SoCalKween's Avatar
    I recently had to hard reset my phone due to being locked out of my phone, with a pattern password, I did not create. Everything was fine and dandy until i attempted to plug it into my laptop.... It finally will charge via laptop, but it wont appear on my laptop... All i'm trying to do is transfer music onto my phone (2000+ songs) and its just not being recognized by my laptop. I've cleaned out the usb ports with a clean makeup brush, as well as a fine blade. I reset my laptop and phone multiple times, as well as checked for updates. Tried different usb cords, tried my husbands laptop and connected fine, the only message that appeared on my laptop that phone is missing a driver?
    Also downloader htc sync manager onto my laptop... please help im ready to smash my phone and laptop with a hammer -____-
    06-28-2015 11:24 PM
  2. Rukbat's Avatar
    Try installing the driver directly from http://forum.xda-developers.com/atta...0&d=1384972134 if your laptop is running 64 bit Windows or http://forum.xda-developers.com/atta...1&d=1384972134 if it's running 32 bit (x86) Windows.
    06-29-2015 02:07 AM
  3. Bethany Herrington's Avatar
    my issue is the htc sync is missing on the phone so it can not sync to the PC. where can I re download the sync for the phone without having to reset my whole phone
    08-21-2015 02:39 PM

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