Important Info

BigRick10

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May 13, 2010
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Just passin this info posted from Nick

Having issues getting the OTA?? If you have a userdebug build you will never get them. Check your phones.

Hi all,

This is Nick Kralevich here from the Android engineering team.

From reading your message, it looks like you're running a "userdebug" build. You can see if you're running a "userdebug" by going to "Settings > About Phone > Build number" and looking for a userdebug string.

"userdebug" versions of Android are intended for engineering use only. It contains additional debugging compared to "user" builds. The hardware is exactly the same. You'll never get an update for a userdebug version of Android, which is naturally bad.

We're still investigating how this happened, but we believe it to be extremely rare.

If you are running a userdebug build, can you please contact me directly at nnk@google.com? Please make sure the subject contains "Android userdebug problem" so I can find your e-mail more easily.

I would appreciate it if you could include the following information:

* Where did you buy the phone? Store location?
* IMEI (Available by going to Settings > About Phone > Status > IMEI)
* Your google account name used on the phone.

This will help me assemble a list of people affected by this bug.

If you're not running a userdebug build, sorry, I'm not sure what's going on...

Thanks!

Nick Kralevich
Android Security Team
nnk@google.com
 

BartmanJax

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The title of your thread is "Important Info" and this person "Nick" talks about reading your message, but your message about "What?"

Checked my phone and I'm running Build Number GRH78. For whatever that's worth.
 

BigRick10

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Sorry. It has to do not getting the OTA to the latest update. So some Nexus S have these builds and will never get a OTA.
 

BigRick10

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May 13, 2010
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If your phone has some sort of userdebug string you have an issue.

Example:

Build number: soju-userdebug 2.3 GRH55 79397 test-keys
 

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