1. MikeYuse0406's Avatar
    I decided to use google+'s auto backup feature to backup my photos and videos. I always used dropbox but wanted to give google a chance since storage pricing are a lot cheaper.

    My issue is that on settings I have it set up to upload at full. However, videos recorded at a resolution of 1920x1080 get resized to the following resolutions:

    854x480 and 320x240 - Actual video sizes seem to remain same as originals.

    I have 100gb of storage and have only used 2.3gb. Is this a known issue; is there anyway to get the videos to upload at theor original resolutions?

    Also, once photos and videos are uploaded, is it safe to delete them from my Note 3's sd card?

    Thanks guys!

    Sent from my Note 3 using Tapatalk Pro
    07-11-2014 07:14 PM
  2. AaronAverage's Avatar
    Well, your videos don't get uploaded at original quality because your photo size settings are set to max. quality.
    I don't think there's an option to upload videos at their original size. Maybe you could try to port a video to your PC and upload it from your PC on photos.google.com and look if they're getting resized there, too. My videos are getting resized too and I have no setting to configure the video uploading quality.
    07-12-2014 10:31 AM
  3. MikeYuse0406's Avatar

    Sent from my Note 3 using Tapatalk Pro
    07-20-2014 11:42 PM
  4. s_banks's Avatar
    It's safe to delete them from the sd card once they're uploaded to the cloud. It works the same as Dropbox.
    MikeYuse0406 likes this.
    07-21-2014 12:45 AM
  5. CrunchyyMango's Avatar
    I believe thats a bug. Looking at the the details page on my phone shows that my videos are 854 x 480. Looking at the same video/details page on the computer shows 1900 x 1080.
    05-18-2015 06:24 AM

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