"Sync experiencing problems" for gmail 3 WEEKS

[Guy Josserand]

"Sync is currently experiencing problems, it will be back shortly."
This has been appearing for three weeks (since 7/19/2013)

I have tried all of the steps in this video: How to Enable Gmail Sync on the Samsung Galaxy S4 - YouTube

When I click on accounts, and then google, It has a red circular symbol that says "Sync error" under my e-mail address.

I can't send e-mail or receive e-mail from google. My aol account seems to be working just fine.

I looked in certificates, and there wasn't any clicked or unclicked for google or gmail or anything that looked like google or gmail.

Help?

 

[anthony2558]

I've been having the same problems with the HTC One

Sent from my HTC One using Tapatalk 2

 

[Guy Josserand]

Okay, I have more information now. So I removed my google account from "settings" and from "google" areas of the phone...

So there's no more account linked.

I tried to re-link the google account and when I entered my email and password, I got this message:

"Couldn't sign in
---
Can't establish a reliable connection to the server.
This could be a temporary problem or your android device may not be provisioned for data services. If it continues, call Customer Care."

 

[yech22]

Incorrect password is probably your problem.

Verify password on Gmail.com from computer

Re-enter your gmail password onto the device. Make sure you get it right.

If that doesn't work factory reset and setup your gmail in the out of box experience.

 

[Jeremy_Collinsworth]

Actually, if it's having issues connecting and logging in, this might be a server issue and wrong ports are being used for Gmail. Here are the proper ports, hopefully this helps: Gmail SMTP server address: smtp.gmail.com
Gmail SMTP user name: Your full Gmail address (e.g. example@gmail.com)
Gmail SMTP password: Your Gmail password
Gmail SMTP port: 465
Gmail SMTP TLS/SSL required: yes