1. Guy Josserand's Avatar
    "Sync is currently experiencing problems, it will be back shortly."
    This has been appearing for three weeks (since 7/19/2013)

    I have tried all of the steps in this video:

    When I click on accounts, and then google, It has a red circular symbol that says "Sync error" under my e-mail address.

    I can't send e-mail or receive e-mail from google. My aol account seems to be working just fine.

    I looked in certificates, and there wasn't any clicked or unclicked for google or gmail or anything that looked like google or gmail.

    Help?
    08-08-2013 03:40 PM
  2. anthony2558's Avatar
    I've been having the same problems with the HTC One

    Sent from my HTC One using Tapatalk 2
    08-08-2013 03:41 PM
  3. Guy Josserand's Avatar
    Okay, I have more information now. So I removed my google account from "settings" and from "google" areas of the phone...

    So there's no more account linked.

    I tried to re-link the google account and when I entered my email and password, I got this message:

    "Couldn't sign in
    ---
    Can't establish a reliable connection to the server.
    This could be a temporary problem or your android device may not be provisioned for data services. If it continues, call Customer Care."
    08-08-2013 03:49 PM
  4. yech22's Avatar
    Incorrect password is probably your problem.

    Verify password on Gmail.com from computer

    Re-enter your gmail password onto the device. Make sure you get it right.

    If that doesn't work factory reset and setup your gmail in the out of box experience.
    08-09-2013 05:20 PM
  5. Jeremy_Collinsworth's Avatar
    Actually, if it's having issues connecting and logging in, this might be a server issue and wrong ports are being used for Gmail. Here are the proper ports, hopefully this helps: Gmail SMTP server address: smtp.gmail.com
    Gmail SMTP user name: Your full Gmail address (e.g. example@gmail.com)
    Gmail SMTP password: Your Gmail password
    Gmail SMTP port: 465
    Gmail SMTP TLS/SSL required: yes
    08-09-2013 06:53 PM

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