1. Leah Zurzolo's Avatar
    Hi - Has anyone else been experiencing problems with there phone just switching itself off when opening a picture msg or when they go into Gallery to view photos.
    I have been, and then when it switches off (could be at 53% or higher) it wont switch back on until you plug into power and reboot - as its lost all battery life - and is back at 0%
    If anyone has - are they give me helpful tips as to what to do to fix this problem. I havent even had my phone 6months yet
    01-14-2014 10:59 PM
  2. mrsmumbles's Avatar
    It sounds like a swollen battery. Test your battery by placing it on a flat table and flick the corner. If it spins freely it is swollen and must be replaced.

    Sent from my Nexus 5 using Tapatalk 2
    01-15-2014 12:36 AM

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