1. MyStillRemains's Avatar
    Hello everyone. I have a few questions about the T-mobile small business plans for you guys. I'm a sole proprietor and I want to purchase a line on one of these plans. The problem is, I do not have the Federal Tax ID that they require for verification of the business because my business is associated with my Social Security Number instead (there is no need for a Federal Tax ID when you have no employees). So can anyone tell me if I can just give them my SSN rather than a Federal Tax ID when I'm signing up?

    Also, does anyone know what hours the T-Mobile small business department works, and do they work on weekends? I heard that they close earlier than the regular departments. Thanks for any and all responses.
    04-14-2012 09:19 PM
  2. lmc05's Avatar
    Without the Federal Tax ID, you wouldn't be able to set it up under the small business plans. However, you can still set up an account under the SSN and have it billed to the business.

    The business department is open Monday through Saturday and closed on Sunday. Hope that helps!
    04-14-2012 09:34 PM
  3. MyStillRemains's Avatar
    First of all, I just want to say I really appreciate your help.

    So what you're saying is that I cannot purchase a small business plan AT ALL without a Federal Tax ID? I would have to buy a regular consumer plan?
    Oh, and do you know what time the business department closes?

    Thanks again!
    04-14-2012 09:40 PM
  4. lmc05's Avatar
    Unfortunately, that's correct. I can't remember what time they're open, but I can definitely check in when I'm back at work tomorrow and let you know :-)
    04-15-2012 02:23 AM
  5. MyStillRemains's Avatar
    Great, thanks a lot!
    04-15-2012 02:35 AM
  6. MyStillRemains's Avatar
    Hey, its me again hahaha. I just have one more question before I turn you loose. I found a thread last night about the exact same situation I'm in. A T-Mobile employee DID manage to sell another sole proprietor a business plan even though he only had a SSN, not a Federal Tax ID. Take a look at the second bullet point of "aadrian0624"'s comment on the second page of this thread, he explains the situation pretty well: NEW Business POOL Rate Plans BEAT Family Plans

    What do you think? Can't I do the same thing?

    Man, its nice to have someone to ask these questions, I posted my original problem on several other forums, but I haven't recieved any responses at all. I'm glad there are still employees like you who take pride in what they do
    04-15-2012 01:09 PM
  7. lmc05's Avatar
    Unfortunately that thread was from almost nine years ago, and the business system, requirements, and plans have been completely revamped.

    You can still get some amazing plans/deals with the consumer plans, but you just don't necessarily get the business-side perks (tax write offs, etc.).

    Let me know if I can be of any other help, I love being able to answer questions
    04-17-2012 11:56 PM
  8. MyStillRemains's Avatar
    Darn. Oh well, Just one more teensy tiny question: could you find out the T-Mobile business line hours for me? Thanks so much
    04-18-2012 12:24 AM
  9. lmc05's Avatar
    Darn. Oh well, Just one more teensy tiny question: could you find out the T-Mobile business line hours for me? Thanks so much
    Ok, I tracked it down for you and double checked the times.

    Business Credit is open Monday through Friday 4 am to 7 pm Pacific time. Saturdays they're open 5 am to 7 pm Pacific time and closed on Sundays.

    You should be all set
    04-18-2012 09:25 PM
  10. MyStillRemains's Avatar
    Great! Thanks again!
    04-19-2012 02:17 PM
  11. pgbkk's Avatar
    hi all
    How many lines can I add in small business plan. I am looking to have 10/15 lines in one account. is it possible?
    05-31-2013 01:07 PM
  12. Just4YouAR's Avatar
    Hello,

    I am trying to establish a small business account with T-Mobile. I went as far as speaking with someone on the phone and was told my business was approved with "0" deposit. I was on hold to go through the "verification" process. What do I do now because I can not seem to get anyone to complete the setup of the lines?
    04-25-2014 06:43 PM
  13. boogas8's Avatar
    Hello everyone. I have a few questions about the T-mobile small business plans for you guys. I'm a sole proprietor and I want to purchase a line on one of these plans. The problem is, I do not have the Federal Tax ID that they require for verification of the business because my business is associated with my Social Security Number instead (there is no need for a Federal Tax ID when you have no employees). So can anyone tell me if I can just give them my SSN rather than a Federal Tax ID when I'm signing up?

    Also, does anyone know what hours the T-Mobile small business department works, and do they work on weekends? I heard that they close earlier than the regular departments. Thanks for any and all responses.
    Just go online real quick and get a federal tax Id. It's not that hard and you get the number right away. Then go into t-mobile and tell them you want a small business account. Depending how long you've been in business they may make you do what is called personal guarantor. It's like co signing for the business. It will use your business credit and personal credit. After 6 months or 1 year (can't remember ) you can have your personal ssn removed so it is solely under the business tax Id number,


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    04-26-2014 07:31 PM
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