raino
Q&A Team
Everyone else is 14 day, TMO is the only one giving 30d. Plus there is no contract that will lock you in after 30 day period.
To receive a refund or to exchange a device (less any discounts or rebates), or to cancel your service without incurring an early termination fee (for service contracts of 1 year or more), return your Device in its original package with all original contents undamaged and in good working condition with no material alterations to the Device’s hardware or software to any T-Mobile retail store within 14 days of the purchase date of the original device. You may have to pay a restocking fee. The restocking fee is $75 for advanced, data-focused devices that are designed for Web browsing (e.g., tablets, netbooks); the restocking fee is $50 for “smart phone” devices, which are high-end phones that are designed for Web and social media use in addition to standard phone features such as voice and text messaging; and for all other devices, the restocking fee is $25 (e.g., basic phone devices, data sticks).
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