Tmobile is trying to screw me over with this promotional plan. I was supposed to be paying 220 a month with 2 unlimited lines and 3 lines with caps. I tried to switch 3 lines in from my old account with the 3 lines that I opened up. They added the 3 lines but never removed 3 lines, so they tried to charge me 340 for 8 lines. After battling them for two weeks I finally got them to take those 3 extra lines off and put me back on the promotional plan for 220 a month. The manager of the store I signed up with told me that he got me 100 credit for my plan for the next few months to apologize. Now the next bill comes in for 360 for only 5 lines. I raise a fire with their customer care and they end up telling me that only the store manager can approve that change. I call the store manager, he makes a few calls, then tells me it's all good. I check my bill, and it's the same exact charges only I have been credited 100, bringing me down to 260. Not at all what we agreed on and I most likely will for sure have to call again next month. Really thinking of switching away from this bs. Anyone else deal with something like this?
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