A few months ago my phone had broke (It apparently slipped out of my pocket when I got in my car...and lucky me...I ran it over)... I didnt have the money for the $150 insurance deductible so I waited until i did. last month I called Assurant (T-Mobile's insurance) and they denied my claim because it happened months ago and I apparently had a 30 day window I was unaware of). I just didnt call because I never had the money until now. Anyway, it was denied. I had been paying insurance on the phone, the JUMP! $, PLUS the phone line all this time even though i wasnt using it. I switched to an older phone now. I am unable to JUMP! anymore either from this phone OR my broken one because of my claim.
So what happens? I am just screwed?? That is BS. I am considering cancelling/switching carriers but wanted to give them one last try. Otherwise, I will just go back to VZ or someone. My wife's phone is also on the account.
Am I able to switch her phone to something else, and give me her phone - and then jump her phone which is still able to be jumped (as in, the old one I give her...) or is the JUMP! on the actual phone itself (phone vs her line). That way I could get her Samsung S5 (which is what I HAD)....then she can take this refurb Nexus 5 of mine and jump? Or like I said, is it on the actual PHONE....and I am just screwed?
Worse comes to worse I guess I am cancelling the JUMP! AND Insurance on my lines since they are useless to me - although they seem so willing to keep charging for something i cant even use .
Is there any other way around to getting a new phone?
So what happens? I am just screwed?? That is BS. I am considering cancelling/switching carriers but wanted to give them one last try. Otherwise, I will just go back to VZ or someone. My wife's phone is also on the account.
Am I able to switch her phone to something else, and give me her phone - and then jump her phone which is still able to be jumped (as in, the old one I give her...) or is the JUMP! on the actual phone itself (phone vs her line). That way I could get her Samsung S5 (which is what I HAD)....then she can take this refurb Nexus 5 of mine and jump? Or like I said, is it on the actual PHONE....and I am just screwed?
Worse comes to worse I guess I am cancelling the JUMP! AND Insurance on my lines since they are useless to me - although they seem so willing to keep charging for something i cant even use .
Is there any other way around to getting a new phone?
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