LG Stylo Plus 2: When I put my phone on speaker or put headphones in the middle of a call...

[Dee 457]

When I put my phone on speaker or put headphones in the middle of a call the other person can not hear me.

 

[B. Diddy]

Welcome to Android Central! Just to be sure -- the headphones you're using do have a mic, correct?

 

[Dee 457]

Yes. They work if they're already in before the call

 

[B. Diddy]

Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-26757