recently my phones vibrate function stopped working i took it in an they did a warranty exchange cuz its still on the warranty but they just gave me a paper an said tmobile would send me something n blah blah blah si what is gonna happen are they gona send me a phone or a box to send in the phone for repairs or what?
if they change the phone will the replacemnt be new or refurbished ?
if they change the phone will the replacemnt be new or refurbished ?