SIM card question

[ShaggyKids]

We just got new phones and although we're already a customer with existing SIM cards in our old phones TMO sent SIMS in the boxes.

If I put our existing SIMS in the new phones to activate them are we still going to be charged activation fees?

Thanks!
Deb

 

[KP8819]

You shouldn't be charged an activation fee if already an existing customer either way.

 

[ShaggyKids]

You shouldn't be charged an activation fee if already an existing customer either way.

Thanks!

 

[jchapman01]

I noticed that the T-mobile site charges $25 for a SIM starter kit. If I go into the store to upgrade, will they charge me tho I have one already?

 

[chanchan05]

Wow. $25 for a sim? I could get 50 prepaid sims for that here.

 

[gtt1]

I noticed that the T-mobile site charges $25 for a SIM starter kit. If I go into the store to upgrade, will they charge me tho I have one already?

I couldn't get them to waive it when I needed a nano from regular sim for a new phone. I phoned a corporate store and they wanted $20. but the gas to get there and wasted time convince me to go to the outlet 2 minutes from me and pay the $25

A ripoff

 

[jchapman01]

I couldn't get them to waive it when I needed a nano from regular sim for a new phone. I phoned a corporate store and they wanted $20. but the gas to get there and wasted time convince me to go to the outlet 2 minutes from me and pay the $25

A ripoff

I agree. I haven't worked at an ATT store in 5 years or so... but ATT doesn't (to my knowledge) charge for sim cards.

T-mobile says they don't have an upgrade fee, but if they make you purchase a new sim card for $25 whether you need one or not, the result is the same. Just another reminder that no matter what they say, they're no different than any other carrier.

 

[Almeuit]

They will charge you a "assisted fee" if you do stuff in store like a new phone.

There's no real escaping it. It's basically an activation fee that T-Mobile renamed to pretend they don't have activation fees anymore.

I noticed that the T-mobile site charges $25 for a SIM starter kit. If I go into the store to upgrade, will they charge me tho I have one already?

 

[Almeuit]

It's an activation fee that's why. T-Mobile just renamed it to pretend it's not that.

Wow. $25 for a sim? I could get 50 prepaid sims for that here.