1. kcoan3's Avatar
    I bought the nexus s from best buy about 3 months ago... and now its not holding a charge. I have had android phones for over 3 years so im very familiar with battery life and how to manage it. I am only getting 2 hrs in a full 3g area.. needless to say i need a new battery. SOOOO i went to att and was trying to figure out warranty information and cust support had know idea that the phone existed. And they had me do a full reset and see if that help. (which i had done 3 times already ) (and ps... my phone is stock and not rooted )So my question is... who will warranty my phone if att dosent. Has anyone had to warranty out an Nexus S through att? What was the process if so?

    Thanks in advance for all of your help.!!
    11-14-2011 04:29 PM
  2. jxbravo's Avatar
    go to best buy where you bought it if you purchased the protection plan i believe they give you 1 battery replacement
    11-14-2011 11:32 PM
  3. wpbfjr's Avatar
    3 mo is w/i Samsung warranty.call them and bring your sales receipt and warranty book to where you bought it, presuming they are an authorized reseller.

    wpbfjr on the road
    11-15-2011 02:11 PM