07-19-2012 01:43 PM
26 12
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  1. webb3201's Avatar
    This is a prime example of why Apple has been so successful at the phone game. Being able to cut the carriers out of the customer satisfaction loop is a key. The vast majority of android users do not want to learn how to unlock,root and flash a phone. They buy a phone and then are subject to disjointed experience if help is needed. My Nexus S (from play store running AT&T ) went belly up when Google pushed the wrong radio in an OTA. If I had not been able to tinker, I would have been up a creek with no help from Samsung, AT&T or Google for a phone under warranty.

    For the vast majority of us in the forum, we can buy any phone we want, root, flash and enjoy. Unfortunately we are a small group of outliers that does not represent the majority of users.
    07-19-2012 01:43 PM
26 12
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