1. Jahmoon Alemu I's Avatar
    Good day

    I need assistance. I live Trinidad and Tobago (Caribbean) and I got a Samsung Galaxy Note 3 as a gift. However today I realized that it my hand passes to the top of the screen by the sensors, the screen blanks off or turns black. This is rather annoying. Can someone help me? I hope it is not a defect in the phone because the outlet the person bought the phone from says that only him can return the phone for any defect and we just broke up so I have no contact with him, therefore he cannot assist me in returning the phone.

    looking forward to a favourable response.

    Ms. Jahmoon
    01-27-2014 11:51 AM
  2. clitrenta's Avatar
    It's more likely to do with the hand gestures. You can turn these features on and off in the settings. Settings --> Controls --> Motion Control. Turn off/on what you want. I believe that particular feature is called Air Gesture.
    01-29-2014 12:47 PM

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