[aungthantizin]

please help me.my computer does not know my phone but it is charging.

[Chuckcell]

By way of comment - my Note 3/AT&T/with Lollipop will content connect on one of my home computers but will only recharge on another.
Seem to me that the solution was that there's a switch in the configuration that needs to be thrown.
But I can't recall the exact procedure. Try Googling the problem. It's out there somewhere!

[kixfan]

Did you install the Samsung drivers? They are available on the Samsung website under support. Also when you connect if it gives you the option select connect as media device.

[bellaaa11]

Backup your device, and do factory reset. if you have SD card, also format that.
Your device will then work.
Cause i had the same problem with my Note 3, but after resetting it worked.

[Rick Bleam]

I felt like a real ***** when I got back from AT&T. Come to find out the cord I was using was charge only and not a data cord. Bought a data cord, went home, plugged it in, and my pics and videos were downloaded in seconds.

[Chuckcell]

Now that you have the "right" cord is the difference between the two obvious?

[Mike_45]

I advise you to try other ways to connect your phone, because I have also suffered from the same problem, for a long time and I have tried all methods available, but without results , now I am using ''Share It'' program to send and received files from my PC

[Gianni Z]

'Share it' worked for me too, gave up trying to get my pc to connect to my note 3 via usb.

[Saad Shakeel Khan]

Guys change your cable.. My original cable was old and was broken, so it didn't detect.. Try to get a new cable and try...

Enjoy!!!

[Chuckcell]

The USB3 cable that came with my phone works, no hitches _except_ if the OS (Win 7 or 10) decides the phone is a different type of device😠

[anon(632115)]

Have you installed Samsung USB drivers to your PC? I have Win 10 64 bit and 2 laptops running 32 bit and I have no problems. Technical Documentation | SAMSUNG Developers

[Cool Loop]

I have the same issue too. my laptop won't detect my phone when connected but the phone is charging. changing usb port won't help too. but i finally found the solution. When phone connect to the pc via usb cable, disconnect and reconnect the connection on the charging port on your phone. Not the usb port on your pc. hope that will help.

[voltgain]

problem resolved
change your old cable to new cable. It will resolved this problem. It does need to factory reset, or kies instlall, just change with new cable. its work.

[Milebb]

I have conected my samsung note 3 to my PC, but the phone doesn't recognize the conection(the PC too), but the phone is charging not knowing it, and th batterys charge is decreasing. Once I restart the phone, I can see the phone has charged to some degree. This repeats each time I try to charge it, I'm thinking that this might be a software problem, since I updated it to the new android version recently. Can I do something about this? I'd like for my pc to be able to see the phone.

P.S. how can I get rid of the option that music album covers are on my lock screen? Thanks everybody.

Go to Phone, then pres: *#0808#
Then click: MTP + ADP

[rizwanamd4]

i have also problem with my samsung note 3 4g not connected by USB in PC only charging

[rizwanamd4]

i am downloaded kies from Samsung website still not connected also change usb cable port everything to do but still same problem "Not Connected"

[pjharristx]

There is NO USB symbol, nothing even showing the phone is connected to the computer - only shows it is charging. That's the problem - the option to change how the phone is connected is GONE ;o(

[pjharristx]

I have tried 5 different cables, including the original Samsung charging cable, and also 3 different computers - nothing has fixed this yet ;o(

[chanchan05]

I have tried 5 different cables, including the original Samsung charging cable, and also 3 different computers - nothing has fixed this yet ;o(

If you just want to get some stuff off the phone, you can do it wirelessly with Sidesync.

[aisha Flores]

Android USB Driver for Windows | SAMSUNG Developers