Hi all, Ive been having an issue with my Samsung Note 3. I have Android version 4.3.
Randomly when I am using the phone it will freeze up and go to the lock screen. Then itll take anywhere form 1 to 7 seconds to allow me the swipe option to unlock it. I noticed that when this happens, the ability to swipe only shows up when the ATT appears on the top left of the notification area.
I thought it may have been an issue with the swipe lock screen option so I changed it to passcode. However,even with passcode selected, the phone still freezes occasionally and then makes me swipe, which is only possible after a few seconds. I then changed it to no lock screen option, and the same thing happened.
Any ideas why this is happening?
Thanks
Randomly when I am using the phone it will freeze up and go to the lock screen. Then itll take anywhere form 1 to 7 seconds to allow me the swipe option to unlock it. I noticed that when this happens, the ability to swipe only shows up when the ATT appears on the top left of the notification area.
I thought it may have been an issue with the swipe lock screen option so I changed it to passcode. However,even with passcode selected, the phone still freezes occasionally and then makes me swipe, which is only possible after a few seconds. I then changed it to no lock screen option, and the same thing happened.
Any ideas why this is happening?
Thanks