AT&T Galaxy S4 - Phone appears to turn off randomly, must hold down power button to turn back on

izzymyster

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Dec 17, 2011
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For a while I have noticed that my phone will randomly shut off. Or at least it appears to do so because the blue notification LED will sometimes blink when it does this. To turn it back on I have to hold down the power button (or remove the battery) and have it fully restart.

The only surefire way to stop this is to keep the phone plugged it. I'm having to leave the phone plugged in all night or else my alarm won't ring in the morning since the phone goes into this state. Also while it is like this anyone who calls me will go straight to voice mail.

Has anyone had this happen to them? Anyone know how to solve this?
 

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